myMozo | Online Ordering For Restaurants

What should I do to refund the order?

Please have ready

Order no
Name of restaurant and
Date of the order
reason to refund the order

What I need to change the restaurant hours ?

Please email with the details with days hours of operations to service@mymozo.com

What you need to do to refer a friend who has a restaurant?

If you are referring your friends to have mymozo online ordering service please provide them our email and ask them to email us with phone #, Name of the person and email. And we will contact you ASAP.

Restaurant will be closed for emergency situation what should I do?

For any reason if you have to close online order and want to put the notice on your website please don’t hesitate to contact us as correct and upto date information on the website keeps your customers happy.

What I need to do to close the online order for certain day?

Contact mymozo by phone or email is the best option with the details what day and time your restaurant will be closed and when it will be reopened it again.

How to inform myMozo for something important?

By emailing at service @mymozo.com

What to do if I don’t receive the check for certain month?

Please send the email with details

What I need to do to change the menu?

If there is any change in menu please send the details about the menu changes and copy of menu attachment in the mail is the best option.

Charge from 3g Global Systems?

3g Global Systems credit card charge: For your order your credit card statement may show charges from 3g Global Systems which is the parent company of myMozo. 3g Global Systems credit card charge is due to online order you have done for Restaurant in your area. Please check email for details or contact us for more details

Faqs

Frequently Asked Questions